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Free Your Team to Do What Humans
Do Best While AI Handles the Rest

Achieve Efficiency. Cut Costs. Scale Smoothly.

Info-X combines 25+ years of logistics expertise with intelligent automation. Your team focuses on exceptions and strategy. We handle the repetitive work with 99.9% accuracy.

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ISO 27001 Certified
20+ Years of Experience

What Info-X Handles for You

Rate Management & Contract Intelligence

AI-enhanced management of carrier contracts, rate amendments, and instant visibilityfreeing your team from spreadsheet chaos while maintaining total pricing control.

Booking Coordination Across All Modes

Precise management of ocean, air, and domestic bookings with automated workflows and human oversight for complex routing decisions.

Bill of Lading Creation & Validation

AI-powered generation of Bills of Lading (HBL & Carrier BL) from shipper instructions, with experienced logistics professionals providing "human in the loop" validation for exceptions and edge casesdelivering error-free, compliant documentation.

Customs & Compliance Filing

Expert preparation of AES, AMS, ISF, and ICS2 filings with AI-powered accuracy checks, ensuring seamless customs clearance and compliance with evolving regulations.

Invoice Processing & Financial Management

Intelligent invoice entry with automated audits and timely customer invoicing, streamlining accounts payable/receivable workflows while experienced professionals handle discrepancies and exceptions.

Shipment Tracking & Visibility

End-to-end cargo tracking with automated real-time updates and milestone alertseliminating manual status checks while keeping your team informed of exceptions requiring attention.

Import Documentation Support

Timely preparation of Arrival Notices and Delivery Orders with automated workflows that streamline import processes while maintaining accuracy on complex shipments.

FMC Tariff Compliance

Expert support for tariff compliance with FMC regulations, combining regulatory knowledge with systematic validation to prevent costly violations.

Document Management & Audit Readiness

Secure digital storage with instant access to all shipping, customs, and financial documentsAI-organized for efficiency, human-verified for compliance, ensuring audit readiness and full operational transparency.

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Why Leading Forwarders Choose Info-X

25+ Years of Logistics Expertise Meets Cutting-Edge AI

We're not a tech company entering logisticswe're logistics experts who've built AI tools specifically for freight forwarding. Two decades of proven experience exclusively tailored for NVOCCs, forwarders, and 3PLs, backed by deep industry knowledge that AI alone cannot replicate.

The Best of Both Worlds: Humans + AI

Our hybrid approach combines advanced AI-driven automation with skilled logistics professionals delivering 100% operational accuracy and 99.9% document accuracy. AI handles speed and scaleexperienced professionals handle judgment, exceptions, and complex problem-solving.

40-60% Cost Reduction Without Sacrificing Quality

Reduce operational overhead dramatically with scalable teams ready to grow with your business. Automation eliminates repetitive tasks while preserving the human expertise that drives customer satisfaction.

ISO-Certified Security & Rigorous Compliance

Operate confidently with enterprise-grade security and compliance procedures covering FMC, AES, AMS, ISF, ICS2, and emerging regulations like EU CATCH. Our team with 25+ years experience navigates regulatory complexity so you don't have to.

Custom Workflows That Scale With Your Growth

We tailor operations to your business and scale rapidly to meet seasonal surges or long-term expansion. Flexibility without compromising qualitywhether you're handling 10 shipments monthly or 10,000.

Complete Operational Transparency

Gain full visibility with AI-powered dashboards, automated document tracking, and milestone alerts. Stay in control of operations 24/7 while we handle executionyou always know exactly what's happening, when exceptions arise, and how they're resolved.

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The Info-X Advantage: What Makes Us Different

Intelligent Automation That Empowers Your Team

Efficiently automate repetitive back-office tasksdata entry, document generation, status updateswhile maintaining top-quality outputs. Your team stops typing and starts solving complex problems, managing relationships, and growing your business.

99.9% Accuracy Through AI + Human Validation

Our AI-enhanced document processing achieves industry-leading accuracy, but it's the experienced professionals reviewing exceptions that deliver zero-error outcomesreducing costly delays, customs holds, and compliance fines.

Compliance Mastery Across All Regulations

Streamlined management of AES, AMS, ISF, ICS2, and specialized filings like EU CATCH reduces compliance headaches and ensures smoother clearances. We don't just follow regulationswe anticipate changes and adapt workflows before they impact your operations.

Lightning-Fast Quote Response Times

Our AI-powered rate management and quote automation significantly shorten turnaround times from hours to seconds, empowering faster customer responses and competitive advantagewhile experienced sales support handles complex scenarios requiring judgment.

Built to Scale Without Breaking

Custom workflows and dedicated teams designed to handle volume surges flexibly. Whether it's holiday peaks, trade agreement volume shifts, or sustained growthInfo-X scales seamlessly without quality degradation.

Always Audit-Ready, Always Compliant

Structured document management and compliance-focused workflows keep you perpetually audit-ready. When regulators request documentation or customers demand proofeverything is organized, accessible, and verifiable instantly.

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Trusted by Global Logistics Leaders

Join top Freight Forwarders who rely on Info-X to power their back-office efficiency, accuracy, and compliance.

★★★★★
"Info-X has transformed our operations. We've reduced costs by 50% while improving accuracy to 99.9%. Their team is exceptional."
★★★★★
"The AI-powered documentation system is incredible. No more errors, no more delays. Info-X delivers exactly what they promise."
★★★★★
"20 years of expertise shows in everything they do. From compliance to customer service, Info-X is our trusted partner."
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FAQs

Info-X specializes in back office solutions for NVOCCs, Freight Forwarders, Beneficial Cargo Owners (BCOs), and Third-Party Logistics Providers (3PLs) worldwide.

Info-X utilizes a hybrid approach combining advanced AI systems for automation with experienced logistics professionals (25+ years expertise) who provide "human in the loop" validation for exceptions, edge cases, and scenarios requiring judgment.

Info-X manages all key customs filings including FMC tariff compliance, AES (US Export), AMS (US Manifest), ISF (Importer Security Filing), ICS2 (EU Entry Summary), and specialized filings like EU CATCH certificates for seafood imports.

Companies typically experience a 40-60% reduction in operational overhead by leveraging Info-X's AI-enhanced Info-X’s back office solutions.

YesInfo-X provides custom-built workflows and scalable teams designed to flexibly support operations as volume grows, whether handling seasonal surges or sustained long-term expansion without compromising quality.

NoAI automates repetitive tasks (data entry, document generation, status updates), freeing your team to focus on what humans do best: complex problem-solving, exception management, customer relationships, and strategic decision-making. Info-X's model enhances human capabilities rather than replacing them.

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Experience Firsthand How Info-X Elevates Logistics Operations

Schedule your no-obligation consultation today and discover how the powerful combination of 25+ years logistics expertise and intelligent automation delivers real savings, operational efficiency, and competitive advantages your business demands.

See why leading forwarders choose Info-X as their trusted back office partnerwhere AI handles the repetitive work, experienced professionals manage the complex scenarios, and you gain the speed, accuracy, and scalability that drive growth.

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