How does Info-X track cargo across carriers?

Info-X uses digital bots and API connections to read events directly from multiple carrier websites and systems, and satellite tracking for vessel position. Everything feeds one view, so your team tracks every container in one place instead of logging into each carrier separately.

Does cargo tracking help with detention and demurrage?

Yes. Info-X tracks free-time timelines and events per container, so approaching detention and demurrage windows are flagged early. Your team can move cargo or arrange pickup in time, which is where the avoidable charges are saved.

Can Info-X integrate tracking with our existing system?

Yes. The container tracking connects to your current platform over API, so there is no system to switch to. Event data, exceptions, and vessel location land in the tools your team already uses.

What is exception management in cargo tracking?

Exception management flags deviations, a delay, a rollover, a missed connection, at the moment they occur rather than at delivery. Knowing precisely when something goes off plan lets your team act while there is still time to fix it.

Is historical tracking data available for disputes?

Yes. Every tracking event is stored, so a dispute or discrepancy over timing or charges is settled with the full historical timeline at a click. Info-X has tracked freight for clients since 2001 and is ISO 27001 certified.

Cargo Tracking Services

End-to-End Cargo Tracking Services,
Powered by AI and Logistics Professionals

Cargo tracking gives you real-time visibility across every container, with event alerts and exception flags pulled by digital bots and API from carrier systems, vessel location by satellite, and detention and demurrage timelines your team can act on.

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ISO 27001GDPR CompliantSince 2001

Cargo tracking services powered by bots and experts

99.9%

Tracking data accuracy

40-60%

Lower back office cost

Since 2001

In logistics

ISO 27001

Certified

Our cargo tracking service

Cargo Tracking Across Every Carrier and Milestone

From event alerts and exception flags to vessel location, historical records, and detention and demurrage timelines, Info-X tracks your cargo so your team stops chasing carrier sites.

Alerts

Real-Time Event Alerts

Digital bots and API pull live events straight from multiple carrier systems, so milestone updates reach you for decisions instead of manual checks.

Exceptions

Exception Management

Deviations and exceptions are flagged the moment they count, so your team acts on a delay or a missed connection while there is still time.

Vessel

Vessel Location

Exact vessel position by satellite, integrated with your existing system, so you know where the ship is without logging into a carrier portal.

Integration

API Integration

Container tracking connects to your current system over API, so there is nothing new to switch to and the data lands where your team already works.

History

Historical Tracking Records

Every tracking event is kept on record, so a dispute or discrepancy is settled with the full timeline at a click, not a scramble through emails.

D&D

Detention and Demurrage Timelines

Precise timelines and events flag free-time windows, so your team acts in time to avoid unnecessary detention and demurrage charges.

Why forwarders choose Info-X

Why NVOCCs and Forwarders Outsource Cargo Tracking

Cargo tracking for NVOCCs, forwarders, and shippers who need live status and exceptions without the manual chase.

Multi-Carrier Coverage in One View

Events from many carriers are pulled into one place by bots and API, so your team tracks every container without a login for each line.

Bots for Speed, People for Judgment

Automation pulls the events and flags the exceptions, while our team works the ones that need a decision or a carrier follow-up.

Detention and Demurrage Savings

Free-time windows are surfaced early, so cargo is moved in time and the detention and demurrage charges that quietly add up are avoided.

No System to Switch

Tracking integrates with your existing platform over API, so you gain visibility without replacing the tools your team already runs.

A Record for Every Dispute

Full historical tracking is kept for every shipment, so a carrier or customer dispute is settled with the timeline, not a guess.

Scales With Your Volume

Whether it is hundreds of containers or tens of thousands, the tracking service scales with your volume without adding headcount.

Proven outcomes

Cargo Tracking Outcomes You Can Measure

Live visibility, earlier exceptions, and fewer detention and demurrage charges.

99.9%

Tracking data accuracy

Multi-carrier

Events in one view

Real-time

Alerts via bots and API

Since 2001

Tracking freight for clients

Cargo trackingContainer trackingVessel trackingEvent alertsException managementDetention and demurrageMulti-carrier trackingSatellite trackingHistorical recordsManaged back officeCargo trackingContainer trackingVessel trackingEvent alertsException managementDetention and demurrageMulti-carrier trackingSatellite trackingHistorical recordsManaged back office

The Info-X difference

What Makes Info-X Cargo Tracking Different

Bot-driven alerts, exception flags, and detention savings, built for cargo owners and forwarders, not a generic map.

Events Pulled, Not Chased

Bots and API read events straight from carrier systems, so status arrives on its own instead of your team refreshing a dozen tracking pages.

Exceptions Surfaced Early

The system flags a deviation the moment it happens, which is what turns a missed connection into a fix rather than a surprise at the port.

Satellite Vessel Position

Vessel location comes by satellite, not just carrier updates, so you have an independent read on where the ship actually is.

Detention and Demurrage Defended

Free-time timelines are tracked per container, so the charges that erode margin are flagged while there is still time to act.

Fits Your Existing Stack

Tracking integrates over API with the system you already run, so visibility is added without a migration or a second screen.

Full Audit Trail

Every event is stored, so disputes over timing, delays, or charges are resolved with a complete record at a click.

Trusted by

What Our Cargo Tracking Clients Say

Freight forwarders and NVOCCs on the visibility, exception speed, and detention savings they gained with Info-X cargo tracking.

★★★★★
“Placeholder for a real cargo tracking client quote on visibility, exceptions, and fewer manual status checks after moving tracking to Info-X.”

★★★★★
“Placeholder for a freight forwarder quote on multi-carrier event alerts and detention control.”

★★★★★
“Placeholder for an NVOCC quote on vessel location, historical records, and 24/7 cargo visibility.”

Cargo Tracking FAQs

Cargo Tracking Questions, Answered

Cargo tracking is the real-time monitoring of your containers and vessels across carriers. Digital bots and API pull event updates straight from carrier systems, satellite tracking gives vessel location, and exceptions are flagged as they happen, so you know where cargo is and when to act, without checking each carrier by hand.

See Cargo Tracking on Your Own Lanes.

Book a call with our tracking team and we will show event alerts, exceptions, and detention savings across your carriers and lanes.

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Get Started

Track Every Container, One View.

Talk to our tracking team and we will set up cargo tracking, event alerts, and detention monitoring around your carriers and lanes.

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End-to-End Cargo Tracking Services,Powered by AI and Logistics ProfessionalsPowered by AI and Logistics Professionals